Support FAQ

We are not able to provide support for our free plug-ins, but here are some questions or problems we have seen come up a few times...

• How to replace older activated plug-ins with new free versions?
• Activation
• FCP 7 crashes during export of large sequence
• XDCAM HD and XDCAM EX support in Pro Import FCP?
• Suggested Avid AAF export settings
• Pro Export FCP 4.0 error in FCP 7: "The processing of the FCP XML has failed"
• Mixed edit rates in FCPX can lead to Pro Tools sync issues